Is AOL Support Available on a Social Platform?

Is AOL Support Available on a Social Platform?

Is AOL Support Available on a Social Platform?

The straight answer to this question is, yes they are available on the social platforms. But, before jumping on that, we have to look at what are other forms of support provided by the AOL Technical Support team. Since AOL is such a big company and they serve a lot of users, they have to have more than one support options available for the users. So, users can choose the option according to their convenience.

So, let’s look at the support options provided by the AOL team when you, the user, are stuck on something. They want to provide the absolute experience to their users at all times. 

Let’s get started. 

What are the support options to contact AOL customer service team?

  • You can exchange emails with the AOL customer care team at your convenience and get the answers in 24-72 hours for AOL log in Problems, AOL Password Recovery, AOL Emails Recovery, AOL Contacts Recovery, AOL Desktop Gold Solutions, and AOL Subscription Plan solutions. This is the best way to contact the AOL customer care team because you can get the answers without any interruptions.

  • The live chat support by AOL has been proving to be the best instant answer option. You can chat with an expert and seek a solution to your problems with the AOL account, the questions can range from login to technical to email or accounts. But the only problem with this is that it is available for the paid AOL members. If you are subscribed to the AOL membership, you can use this feature to get instant solution for your problems.

  • AOL also has a number that you can call to get support. The phone number is the best way to reach a live person at AOL but this is also available to paid users only. If you want 24*7 phone support from AOL, you have to subscribe to their plans. Otherwise, you can contact them using an IVR number where you have to push a lot of buttons and then get an answer for a few specific problems. 

Social Platforms

If you think that these are not the best options for you or they are not working for you, you can switch to the social platforms. Their customer care team is available on the social platforms to support you guys. You can exchange messages with their team with your AOL Mail Problem on the social channels. Just slide the DMs on their profiles and your query will get answered very quickly. 

Here are the details of their social channels:

Facebook: @AOLCustomerCare

Twitter: @aolsupporthelp

Email support from AOL

If you want to reach the support executives for problems or issues related to your account, you can send and receive emails with knowledgeable and expert customer service officials and receive all the answers you are looking for. 

They will look at your email and will offer a thorough solution to your queries within 24 to 72 hours. You need to understand that they get a lot of emails per day, so you may get a late response but you will definitely get a response.

Live chat AOL officials

One of the best options for contacting AOL is by talking to the executives. But, you need to know that the fact that the chat option is only available for the paid AOL members. 

You can talk to the expert professionals for all your queries from email to login, mobile problems, technical questions, etc. You just need to log in to your account and go to the contact section to begin chatting with the support executives.

Calling Services

This service is only provided to the paid AOL users and is not available for the non-paid users. There are separate numbers accessible for different support services, you can check all about them through their official website. You can obtain help related to sign up, account support, resetting passwords, and technical support services from the AOL support team. You just need to call AOL customer service executives by dialing the appropriate numbers.

You can avail of real-time support for your issues from the customer service agents.

Read this also: How to Install AOL Desktop Gold on PC?

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