Online Bill Payment through XPay Life. You can make faster, easier and secure payment for all multi-utility bills such as Electricity, Gas, Water, Postpaid Mobile bill, Landline, Broadband, DTH Recharge become easier with XPay Life.
The technological intervention into the bill payment sector has revolutionized the way the utility bill payment is perceived in India. Just a few years ago, bill payment like Water bill payment required mobility, under the hot sun or the rainy days, it required to stand in the long queues and return home without a pending due. But as the technological advancements inherited the sector from the e-commerce sites plummetted with the decline of the cash revolution due to demonetization.
The biller websites called the first party websites started offering the online payment services but the customers started facing issues with the interfaces, customer experiences and payment failures. online landline bill payment saw more of these cases like any other utility. Post demonetization, most people started using the biller websites to fulfill the payment before the due date. There were many problems that arose such as less freedom of payment modes, problem resolution regarding failed payments. It was the time when the only digital way to pay bills was through the operator websites.
The online Bill payment sector started seeing the daylight and it started flourishing. The existence dated back to a decade old but the rampant growth was seen only from the past few years. The bill processor or service provider makes a commercial agreement with the billers related to a utility like Sun Direct recharge Online was done easy and even telecom and internet providers became the billers. Then they started providing the multiple channels for bill payment through online modes such as web, internet banking, and mobile banking and started providing the popular modes of payment like UPI payments as well.
They also provided an offline channel of payment with kiosks, retail outlets, and POS machines. The payment modes were vibrant and gave more freedom to the masses through cash, credit and debit cards, online payments, e-wallets. These aggregators were empowered by the RBI regulations through the Payments and Settlement Systems Act 2007. A new challenge was faced that the billers already associated with different aggregators didn’t want to associate themselves with the new start-ups but BBPS ensured that none of the aggregators are blocked thus providing a fertile landscape for the bill processors to flourish.Broadband bill online was now paid using the aggregators and not directly from the biller websites.
With the government on its side, the XPay.Life, another aggregator with it’s an innovation of tapping the 80% of rural India that is under-tapped in terms of internet and provided an ecosystem that thrives on user participation. Thus, along with the web, application and offline modes like kiosk, POS machine. There is an addition of Mobile van which is the first of its’ kind in the country that consists of the bill payment kiosk that accepts cash, mini-ATMs that provide money, and a vending machine that dispenses sanitary pads and condoms for each transaction. Thus contributing to social welfare. These mobile vans will visit strategic places in the village where the footfall is high like during the weekly.
Hence these methods and payment modes are providing a larger landscape for bill collections at low cost for billers and tapping the whole of India under its belt and payment of Gas bill online would be intended for both rural and urban India
The bill collection episode was solved to a greater instant but the collection of dues became a huge challenge for the people who use cash, hence with everything going online through kiosks, the data is stored and bill dues are transparent to the billers and aggregators as well. But with the centralization of data, security becomes a huge concern. To solve this ambiguity, XPay.Life has come up with a strategy where none of the card details are stored by the aggregator and also the technology is built on the blockchain technology that is resistant to change. Also, it helps to pay electricity bill without login and thereby no data collection, just fill in the customer ID and pay the bill.
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