Business Process Outsourcing (BPO) companies have become essential for many modern-day businesses. As a result, some BPO companies have become even bigger than many of their clients
Business Process Outsourcing (BPO) companies have become essential for many modern-day businesses. As a result, some BPO companies have become even bigger than many of their clients. Today we will talk about some such BPO companies that can provide a range of services to help you reduce costs, increase efficiencies, and improve growth and revenues.
IBM
Any list of BPO companies will be incomplete without mentioning the New York-based multinational IBM. It offers excellent quality outsourcing services ranging from finance, HR, automation, and customer services. IBM has a global presence and a client list that includes PayPal, Amazon, and CitiBank. They have more than 350,000 employees and offer some BPO services that are still provided only by a few other BPO companies, such as third party risk management, predictive asset optimization, and predictive asset optimization.
Genpact
Genpact is another multinational company with a workforce exceeding 85,000. This company offers AI-based digital solutions across more than thirty countries in the world. The strengths of this company lie in a range of industries like banking, manufacturing, energy, and hospitality. Usually, the players in these industries have large-scale operations which make their outsourcing requirements more complicated as well. The services portfolio you can get from Genpact includes insurance claims processing, supply chain management, credit risk management, and several other financial services.
InterSoft BPO
Intersoft BPO in the list is not here because of the large scale workforce but because of the growth potential and trajectory that the company has shown itself. A quickly expanding BPO company not only promises similar expectations for its clients but the performance record is proof of the trustworthy performance of its portfolio of services. Another beneficial thing about Intersoft BPO is the wide range of services along with different packages to suit the needs of smaller- and medium-sized companies as well as larger businesses. Dealing with a range of industries like telecom, retail and e-commerce, automotive industry and Healthcare industry, this company comes with a full range of options for you to choose and redirect your business towards growth and better productivity.
EXL Service
Smaller than the previous two companies but still among the best in the field of outsourcing, EXL is leading among digital intelligence services. They cater to companies involved with industries such as insurance, healthcare logistics solutions, and banking. Their services include market research, customer analytics, operations management, etc. EXL has expanded its footprint in Eastern Europe, Latin America, and southeast Asia over the past couple of years that put it in a position to understand customers, business operations, and internationally varied challenges on a much larger scale.
Vcare Corporation
Vcare Corporation is another relatively smaller company as compared to the first three entries in this list. Based in the USA this BPO service provider excels in contact center solutions, which can help you improve your business locally and abroad. Vcare Corporation is also known for its billing services and has experience in the offshore industry. Over the years it has expanded its ITES services such as call answering, IVR solutions, data analytics, and has also proven performance in knowledge process outsourcing.
These well known and famous BPO companies are helping hand for small as well as large businesses for their growth and progress. If business joins hands with BPO companies, it’ll be benefited for businesses as it will help to gain more profit at a low cost. Businesses can get services for their particular department under one roof where experts and professionals are assigned to take care of business. But before joining any company, the business must get complete information about the reputation of that company.
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