Building VoIP Infrastructuire and Methods of Implemeting VoIP

VoIP Business

- 07-Apr-2021

Being an IT expert, you could be thinking of managing and setting up an in-house VoIP setup. But before getting to the point that what could be the hosting options for VoIP setup, let’s have a check on the things needed to be captured for VoIP setup. It would make it easy for you as well to know either which system is the best option for you.

Understanding your business requirements:

Before setting up the VoIP system, make sure that you have an active internet connection. VoIP operates over the internet. So a stable and healthy internet connection needs to be available. Other than this, you should be aware of your employees and other shared resources across the company. For example, three meeting rooms means that there will be a need for three conference phones as well.

Setting Up the Hardware:

Setting up the VoIP systems means that there will be a need to perfect hardware for your infrastructure. In order to know more about the PBX you will need for the setup, some of its elements are:

Internet
Router and Server
SIP Trunk
Wireless Routers
IP Phones

Choosing Providers and Features:

There could be a lot of VoIP and PBX providers that can handle your system as well. But the point is which one could be best for your business. Well, there are some of the points that you should keep in mind while selecting a specific vendor.

Voice Mail
Call Recording
Auto-attendant
Do Not Disturb
Conferencing

With the list of the given features, you should select the right vendor for you. There would be some other vendors as well who will offer basic solutions such as call management etc. But you have to go for the advanced ones.

Methods of Implementing VoIP

We all know the importance and benefits of using VoIP systems in offices as well as for residential uses. VoIP has made it easier for every user to connect to the world or to communicate all over the world especially during the time of the present situation of the pandemic. However, apart from the benefits of VoIP, there are some methods of implementing it that need to be understood. In general, there are two ways of implementing a VoIP system i-e. On-premises and Hosted (Cloud-based). Both of these methods operate as a Private Branch Exchange (PBX).

On-Premises PBX: To implement VoIP through on-premises PBX, you need all the hardware and equipment that is necessary for VoIP to be stored in the office. You will use IP phones to make calls and those IP Phones will be connected to PBX through a LAN connection.

Pros:

You can add open-source features easily
You can take control over the operating of your system
Back-up telephone lines through an additional SIP trunk

Cons:

On-site expertise is needed for its maintenance
Can go for extra cost while calling out the technicians
Lack of support during the absence of manufacturer

Hosted PBX: Using this type of technique for installing small business VoIP can be easier for the company. It is the method where all the hardware is handled by a third party company. All the hardware, setup and maintenance is held by them. It can make it easier for the businesses to get started as well.

Pros: