How to Fix QuickBooks Unexpected Error 5?

QuickBooks unexpected error 5 displays a warning message that states as:

“Got unexpected error 5 in a call to NetShareGetInfo for path”.

This type of issue is usually seen when the QuickBooks database service user is restricted to access the file location. The main factor triggering such an error is invalid entries in the windows registry or the system is not configured accordingly. There can be various factors causing the QuickBooks unexpected error 5, which we have discussed later in this segment.

Thus, make sure to stay glued till the end. Or reach out to our accounting professionals using our customer support helpline i.e.1-800-761-1787. Our experts will be there to resolve your queries instantly.

Factors causing QuickBooks unexpected error 5

QuickBooks unexpected error 5 can be seen due to the following factors:

• In case the user is unable to access normal operations by a system or application component.
• Or malware attack or virus attack
• In case the windows registry consists of invalid entries.
• When the registry entry or the system file has been deleted mistakenly.

Methods to resolve the unexpected error 5

One can get rid of QuickBooks error 5 by carrying out the below steps:

Method 1: Deleting the user

• The user can perform the steps below, including launch the company tab in QuickBooks desktop and select users.
• Also, choose set up users and roles.

• In the user list, select the user and select ok tab.
• After that select ok tabfor the confirmation.

Method 2: Re-creating the user

• The user needs to first select users and roles and select the required option.
• And then create a new username for the new user.
• And make a new password and confirm it.

• The last step is to establish the roles for the user and press OK tab.

Method 3: Installing the reimage repair tool

• The first step is to download the reimage repair tool
• And save this tool on the desktop.
• Also, move to the file location and press yes when the prompt displays on the screen.
• To start the automatic scan, and unmark the checkbox.
• Choose install and the tool will get scanned automatically.
• When you are done with the scanning, press start repair.
• The last step is to restart QuickBooks and check whether QuickBooks error code 5 still appears.

Still unable to tackle out the bug, don’t panic, we are a team of U.S based industries best accountants, CPA's and accounting professionals, who can help you out in getting rid of the QuickBooks error code 5 issue without any further mess.

Connect with our QuickBooks enterprise customer support team and accounting professionals using our dedicated support line i.e.1-800-761-1787.

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