Steps to fix HP Printer Offline Windows 10

Even with today’s advancements in technology, computer and printer issues are still a frequent occurrence for some people. When you’re running a business, there is nothing worse than receiving a message telling you that your printer is offline and not knowing how to fix it.

In this blog post, we’ve explained the possible reasons why you’ve got an HP printer Offline, and how you can fix it.

Offline printers can’t communicate with your PC

If your printer is showing an offline message, it means it’s having a hard time communicating with your computer. There can be a number of reasons for this, from connectivity issues to a fault with your printer. Whatever the reason, there are several checks you can do to determine which issue you’re facing.

Check your connection

The first port of call is to double-check your printer’s connection with your computer. You should look at the network cable connecting your printer to your router, and check the USB cable connecting your printer to your PC or laptop. If all of these connections look to be working, try moving your cables to alternative ports.

If you have a wireless printer, checking the connection can be slightly trickier. For example, on a wireless model such as the HP printers, you should enter the ‘set-up’ mode on your printer. Select the ‘network settings’ function and press ‘confirm network settings’. This will show you the current status of your network setting. You can then print a status sheet to give you a detailed breakdown of your connection, by simply pressing ‘start’.

Trying restarting your printer

If your connection is working but your printer is offline, you can try restarting your machine. This can reboot your model and can sometimes help your printer to pick up the connection.

Clear the print jobs

Still, asking yourself why is my printer offline? Well, one document could have caused your printer to go offline. To combat this, try clearing all your print jobs by pressing ‘cancel all documents’. This will clear the printing queue and allow you to restart your model.

Remove and reinstall your printer

Another way you can fix an offline printer is to remove the printer from your PC or laptop and reinstall it. To remove your printer, simply open the ‘devices and printers’ in your computer’s control panel. Right-click the model you’d like to remove and select ‘remove’.

You now need to reinstall your HP printer to your computer. This usually involves simply connecting your printer to your computer with a USB, and turn it on. However, if you’re reinstalling a wireless printer, you should first make sure your printer is turned on. Open up your computer settings, click ‘change PC settings, open ‘PC and devices then select ‘devices’.