What are the benefits of Single Source Management?

When a golf community is operated by two, distinctly different companies (one managing the community while the other manages the community’s amenities to include golf, food & beverage, etc.) one of two things can happen:

• The two parties get along magnificently and live together happily-ever-after (to the benefit of the community), or;
• The corporate cultures of the two companies do not match – and you end up with a ‘Hatfield’s vs McCoy’s’ situation – both parties pointing the finger at one another and blaming the other for issues not being addressed. This relationship generally ends in a bitter divorce that impacts the entire community.

Generally speaking, the above scenario is more fact than fiction.  Community Management’s goals and objectives are not always in alignment with those of a Hospitality or Residential Golf Management company. Both have their own ‘style’ and their own ‘mission/purpose’ – primarily driven by the profitability of their company – not necessarily in alignment with the profitability of the other management company on site. Thus, the outcome is not always in the best interest of the homeowner community as a whole.

So, why would a ‘Single Source Management’ company be of benefit to the golf or amenity-driving homeowner community? 

 First, ‘Single Source Management’ is going to have the same uniform culture, same uniform directives, same uniform mission & purpose because it is the same company delivering all the services to the homeowner community. A Single Source Management configuration is just that – dealing with ONE Source/one company.

Together, a ‘ONE Source’ partnership provides a single solution for all of the HOA’s needs. Whether it is food and beverage, golf, or community management needs, the community finds its ‘solution’ through one source.

Some of the key benefits are:

• Turnkey HOA and golf course management all under one roof.
• Lifestyle and food & beverage staffing including event staff, servers, bartenders and lifestyle directors serving the needs of the community.
• Internal & External marketing and public relations department to drive turnout and course participation
• Guest relations system to encourage return business and generate greater course participation
• Excellent Covenants Compliance Inspection (CCI) division to ensure community vision
• Licensed, insured and bonded maintenance staff for both course and association
• Managers trained in identifying green solutions, water use reduction, and drought-resistant landscaping
• Experienced team with experiences from a multitude of different properties/different communities, available to consult and provide suggestions

Why Consider ONE Source for community management needs? 

One Source, a partnership between Associa & Up To Par Management, that can deliver exceptional community management, residential golf management, and club management services for your property. 

Service is and always has been the cornerstone of our business because we believe that you deserve the very best. That's why it makes sense for Associa + Up to Par to come together and offer the best-in-class management services and lifestyle products beyond what you’ll find anywhere else. 

If your community is searching for ONE source for its management needs, look no further than ONE Source Management.

Why HOAs Should Consider Owning Their Golf Courses?

 We’ve observed several HOA’s of late that find themselves in a tough situation. The club amenities, often owned by a third party, are struggling financially. The owner cuts operating budgets, defer maintenance and delays capital improvements. Even worse, the owner threatens to (or actually does) close the golf course and the ancillary amenities, allowing the infrastructure to go fallow and attempts to redevelop and/or repurposes the facility, leaving the community without the recreational amenities they thought they would have forever when they purchased their home. 

Unfortunately, there are many communities where third-party club ownership of the club isn’t maintaining the ancillary facilities to the level consistent with homeowners’ expectations. The focus of the homeowners and HOA  shouldn’t be on battling with the club owner. Rather, the focus should be on gaining control (purchasing, if necessary) of the club and its amenities.

The HOA property management must take an active interest in the residential club management. The HOA needs a plan. If possible, the HOA should be proactive and negotiate a purchase and/or contractual rights to purchase the club and the club management services. The homeowners have way too much at stake. The potential loss in value to homes is likely to far exceed the potential assessment to each homeowner necessary to acquire the club.

The math behind a potential acquisition is often pretty simple. How many homes are there in the community? If the club fails and no longer provides amenities to the community, how much real estate value will be lost? If there are 400 homes and each loses just $25,000 in value ($10 million), it may well be worth each homeowner (or the HOA) coming up with some amount to protect and preserve their property value. Of course, every community is different, but the numbers usually support community acquisition of the club, sometimes even if the price exceeds the market value of the club.

Given the considerable negative publicity about golf courses and clubs, many HOA’s resist club ownership with many residents simply complaining that they don’t play golf. The majority of homeowners typically do NOT play golf. However, they benefit from the added value the club imputes to their homes and thus should be willing to support the club. If they’re not, what is happening across the country could happen anywhere. Don’t wait until it’s too late!

ONE Source from Associa Management can provide assistance in HOA property management and direction on how to manage and overcome these challenges.