Features Of Field Service Management Software

Field service management software is an all-in-one solution that manages every aspect of field services. It is also known as field workforce management software. You don’t need to look very far when creating a schedule, review job history and understanding overall performance of the company. It manages field operations such as dispatching, inventory management, vehicle tracking and scheduling. This software also provides smooth communication tools to relay information between the field and office. 

Field service management software provides connected and disconnected mobility and integrates with the installed EAM/ERP system. Field service management software due to its strong planning and scheduling capabilities to provide the ability to adapt to changes avoids the frustration and cost of wasted times and inefficient activities. This software can directly affect profitability. It minimizes drive time and reduces emissions. Field service management software simplifies the complete field service life cycle including work orders, service parts, returns, contracts and projects. Field service management activity in a single tool promotes decision accuracy and greater data. Field service management software helps technicians to invoice their process payment immediately upon completing their services. There are many features of field scheduling software.

A digitized stage with the administration engineer improves the client experience and ingrains a feeling of confidence in them. Aside from upgrading the profitability of the on-field laborers, it empowers better use of the on-field assets. Let us comprehend this with the assistance of a model. For instance, Mr. A should render assistance in Sector 4, square M. On appearance, his geo-facilitates are caught and the senior is made mindful of the present area and employment status.

Standard field service management software features:

There are features that every field service management solution will contain. These features make up the core functionality of this type of software. Standard field service management software includes:

•Job scheduling and dispatching

For the smooth and efficient organization, you will need to be on top of your schedule all times. Technician’s sick day could mean rescheduling several jobs last minute. There is a stressful task with just a pen and paper, field service scheduling software makes it quick and simple. When assigning jobs Field service management software may take such factors such as availability, skills level and geographical location into account when assigning jobs.

•Work order management

It is a standard feature of field service management software eliminates confusion and streamlines the process. It allows technicians to document their work at a particular job. Techs record video and audio and take photos. With the help of this work can be easily accessed by office staff with no worries of bad handwriting or lost notepads in future.

•Parts inventory management

It helps in asset management by monitoring the inventory of the parts daily. Field service management alert once the inventory for certain part reaches a predetermined level, so it always helps to know when you need to order more.

Non- standard field service management software features:

There are some features available in field service management software which aren’t standard but still are common among the best providers.

•Reporting and analytics

Built-inn Reporting features help your analyze data, so it helps in finding the trends that help in the effective running of the business. Field service management helps to analyze all of the data whether its related to how efficiently your rescheduling system working or even your customer service efforts.

•Route planning and gps integration

The most advanced features in some Field service management software is automated route planning. Route planning helps in revealing the best route to complete a set of jobs. It works in real-time using GPS by tracking technicians and their vehicles.

Best service scheduling software is very beneficial for business as it helps in tracking the vehicles of technicians and helps in the smooth and efficient running of the business.