Probing The Common Issues Of Instagram And Email Combination

The Instagram platform comes with lots of innovative features, and therefore most of the businesses today integrate it with their email marketing campaigns. Despite these features and functionalities of both these channels that are easy to use and comprehend, you may face a few issues at times. If you do, do not panic. Here are a few tips and suggestions to overcome these issues.

If you do not own an Instagram account that is associated with your email address, the issues that you may face are:

• Receiving an email of new Instagram account creation but you did not sign up for it
• Unable to add your email to Instagram account as it is already in use
• Unable to sign up as email is already in use
• Unable to access your account.
• Your account is hacked and
• Having trouble with your phone number linked with the Instagram account.

In spite of the high volume of Instagram users, they will be quick to respond, especially if it is a known exploit or a security breach, or if you are a verified Instagram user or are an influencer.

Email for Instagram account changed

You may find that the email listed in your Instagram profile is changed, and you have received an email either to accept or reverse this request. This email will be sent to your old email address to deny the change and also to your new email address to accept it.

• If you have made the request, then you have to accept the change and continue accessing it.
• On the other hand, if you did not make such a request, you will need to click on the link sent to you through the email from support.instagram.com. This will reverse your email change and secure your account.

You must remember that Instagram will never change your Instagram email without your permission.

Reviewing recent mails

Ideally, you can view emails sent by Instagram to you by following these simple steps:

• Go to and tap on your profile
• Tap on Settings
• Tap on Security and then
• Tap Emails from Instagram.

You can view official emails sent from Instagram within the last fortnight to identify spam and phishing emails. These emails are usually related to the login and security of your account and are found under Security. You can view all other emails under Other.

However, official Instagram messages regarding your account security will only be sent to your email address and not through Direct Messaging.

Types of issues faced

There are different types of problems you will encounter for which you can ask Instagram Help for immediate assistance. Here is a brief list of the issues that you can request support for from Instagram:

• Hacked accounts
• Impersonation accounts
• Accounts belonging to children under 13
• Hate-speech accounts
• Exposed private information by some user
• Self-injury by another user
• Abuse, harassment and spam and
• Exploitation, such as human trafficking.

You may also report Instagram for other issues apart from the above by clicking on the Other option.

Dealing with hacked accounts

You may also face a lot of issues when your account is hacked, which may affect your email marketing campaign on the whole. When your account is hacked, there are three specific ways in which you can deal with this issue.

1. When you can log into your account:

If your account is hacked, but you can still log in to it, you will notice a lot of suspicious things such as:

• Comment or like by the hacker or
• A post is containing unauthorized content.

In such situations, all you need to do is change your password. You can do this either by resetting your password or by sending a password reset email yourself.

For further safety of your account, ensure that:

• You check access to any third-party apps
• Give access only to those third-party apps that strictly abide by the Terms of Use or Community Guidelines of Instagram.

If you find any third-party app, you must cancel the access to your account by:

• Logging into your recovered account
• Clicking on the Settings icon on your profile page
• Tapping on “authorized apps” on the next page and
• Clicking on revoke access.

You can revoke access for only those apps that you do not use or from all the apps so that these have to take your permission every time they wish to gain access.

2. If you cannot log into your account:

Sometimes the hacker may change your password! This will throw you out of your account, and you will not be able to log into it. To recover such accounts, follow these steps:

• Go to the Instagram login page
• Tap on the “get help signing in” option to get a reset password page and
• Enter your email address or username.

For Android phone users, they will need to click on the arrow icon in the top-right corner once they enter the username. For Apple users, they will have to go to the next step an tap on “need more help” when Instagram shows the password reset process. 

3. If the email address is changed:

If a nefarious hacker changes the password, email, username, and all information, it is more difficult to recover such an account. It will take a lot of time, but it is not impossible.

• Check whether or not you have received an email from Instagram. If so, it is good news because Instagram will ask you to submit the change request.
• If you have not received such a mail, then use the link provided to regain access to your account.

For verification, you will be asked for a photo and the hand-written code provided by Instagram or the device used and the phone number or email used at the time of sign up. If it satisfies Instagram, it will provide you with further instructions to recover your hacked account.

The best solution of all is to seek help from experts like Gramista or Instagram whenever you face a problem with your Instagram account and get the issues resolved in a quick time.