hospital management system

Saving The Saviours: How To Build an HMS That Helps Hospitals Run

Frontline workers, nurses, and doctors put their lives at risk every day to make sure we are healthy. Here’s how to thank them with a custom-built hospital management system.

We find heroes, not on battlefields, but in hospitals that tend the injured. Sometimes I think it’s easier to fight than it is to heal.”- Ann Aguirre.

Anyone working in a hospital or a clinic will tell you about how challenging the job is, what with the vast workload, ailing patients, and at-risk citizens with complicated diseases. Add to that the currently raging coronavirus pandemic, and you have a veritable disaster in your hands. 

Yet, despite the immense struggle to catch up with their daily work, hospital workers and doctors continue to perform their duties, always with a smile.

The sheer challenges that nurses, doctors, and paramedics currently face are beyond anything we can imagine. But is there a solution, a technology that can solve all of this? Does some software exist that can store and remember every patient’s visit, diagnosis, and medication?

Why do patients still have to wait in long lines to consult a doctor just for a few minutes? And why do doctors have to patiently sit out entire days in a single clinic just to write out a couple of tests or a prescription? For either party, it’s a complete waste of time.

Why We Need Reliable Hospital Management Systems 

Despite the emergence of several healthcare technologies, medicine continues to grow and evolve at a very slow pace. Telemedicinehealthcare mobile apps, machine learning, and cloud computing are all rapidly contributing to the growth of healthcare facilities, but we’re probably still not there. This is where HMS software steps in.

An excellent hospital management system can do so many things: 

I. Help doctors keep track of patient histories

Ii. Assist hospital staff in efficiently managing essential documents

Iii. Enable healthcare workers, and paramedics perform routine tasks faster

So what is a hospital management system? To put it simply, it’s a cloud-based software that helps hospitals record, collect, and integrate data from various departments automatically. This, while completely doing away with the need for human teams to manage the documents manually.



Now that you’ve got a fair idea of what an HMS system is, let’s look at some tips on building one.

Building a Hospital Management System: The Basics

To develop an end-to-end hospital management portal that’s cost-effective and efficient, you need to integrate some basic features to ensure a seamless experience for hospital employees. Here are some requirements for great healthcare management systems.

Collecting Data

A proper hospital management system should have adequate policies in place for securely managing data. This means complying with various protocols, such as the HIPAA in the US, when accessing, recording, analyzing, or storing large amounts of sensitive patient data. Hospitals employing healthcare management solutions should outline these policies beforehand to prevent missteps. 

Also, if you’re about to develop a hospital management system, make sure it can deal with diverse kinds of information. These could be anything from videos, images, MRI scans, and even recorded surgeries.

A UI/UX That’s Friendly

Not every healthcare worker or hospital staff member is tech-savvy. And not everyone knows their way around advanced technologies. When building an HMS, make sure it features an attractive and intuitive UI. A friendly UI/UX is one of the critical features of an efficient hospital management system workflow.

Fast Responses

When it comes to important work, and more so in hospitals, no one likes waiting for a page to load. A good HMS should be quick to respond to users’ queries and deliver solutions instantly. 

Whether it’s a new patient in an emergency or a baby waiting to be born, every health emergency should be dealt with quickly. The system should also easily be capable of easily retrieving any kind of information and make it accessible to all employees.

Some Key Features

According to a study by SpringerLink, hospitals that have an efficient HMS in place report a massive reduction in workload by almost 19 to 20%. Which means an HMS can greatly streamline the entire workflow as well as keep users satisfied.




So what are some must-have features of an HMS? Let’s take a look:

Registration of Patients

An HMS should be able to quickly register new patients and file away their data in the cloud. All relevant information, from medical bills to diagnoses, should find a safe haven in an HMS.

Quick Appointment Bookings

We all know how annoying it is to wait in never-ending lines just to make an appointment. With an HMS, you can do away with the need for long lines and instead have patients book appointments online. Plus, you can also make changes to the schedule, if any.

Accounting and Billing

Managing patient bills, revenues, doctor fees, and staff salaries all at once can be hectic. Make sure your HMS has a great billing system to manage all accounts effortlessly.

Doctor Profiles

Doctor modules in hospital management systems are mandatory and should feature all relevant information such as:

I. Experience

Ii. Educational qualifications

Iii. Awards

Iv. Line of work and specialization

You have to remember that patients would never want to make the wrong choice when it comes to doctors. So the more detailed the information is, the more likely patients are to visit your clinic or hospital.


Even though a few clinical data management systems and HMS are already up for sale in the market, nothing beats a specially customized software that’s tailormade for a specific hospital. Building an HMS with all the features we discussed above is a great idea if you’re looking for something custom-made. Make sure you have the correct cost estimation of a hospital management system before building one.

As a software and mobile app development company, our team of experts can help you build the right HMS for your hospital and develop software that’s effortless and easy-to-use.

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