How to solve Norton Antivirus 5013 3

Norton antivirus is a well-known security software globally famous for offering various advanced devices and data protection tools and services. Norton antivirus provides reliable services to its users. But there are some Norton errors which you may face while using Norton antivirus on your device. Norton security error 8504 and 104 is an installation error that occurs when your Norton installation process gets interrupted. Another installation error is Norton 5012 3. This error usually occurs while installing Norton antivirus but many people reported Norton 5012 error while scanning the PC.

Symptoms of Norton antivirus error 5013 3:

1. Error 5013 appears and the Norton installation process interrupts
2. Running program freezes and Norton error message appears
3. Norton antivirus error 5013 error appears whenever you log in your PC
4. An error message appears while scanning PC with Norton antivirus

Causes of Norton antivirus error 5013 3:

1. You have installed incomplete Norton setup files
2. Your device is not compatible with your Norton plan
3. Another antivirus is conflicting with Norton antivirus
4. Any third-party program is conflicting with your Norton antivirus
5. Windows files get corrupted
6. Broken registry files

Methods for solving Norton error 5013 3:

Inspect the resource requirements

If Norton error 5013 3 is appearing during the installation process then resource requirements can be a potent cause of your error. Every Norton antivirus has certain device specifications to install and work. In case your device fails to fulfill the requirements of Norton antivirus then it will show you errors while installation. You must check your device specifications and resource requirements before installing Norton antivirus.

Restore your registry files

If your registry files get broken then you should restore all the files for troubleshooting your error. But finding the exact files is not an easy job. Even if you find the exact file; restoring the files is not easy. If you are not from technical background then you should consider asking for technical help. If you are a technically sound person then you should create a Norton backup key before editing the files. Here are the steps for creating a Norton error backup key:

1. Close the error window
2. Click on the Windows button
3. Go to the search bar
4. Type command on your search bar
5. Hold shift and ctrl keys
6. Press the Enter button
7. You will get a permission prompt on your screen
8. Hit the Yes button
9. You will see a command screen (black screen with blinking cursor) on your screen
10. Type Regedit on the command screen
11. Press the Enter button from the keyboard

Windows registry files will open the desktop. Click on the files related to Norton from the list. Save the Norton files with .reg extensions and export the files to the desktop. After creating the backup key for Norton error; edit the registry files. After restoring the files; restart your device and check whether your Norton error is fixed or not.

Conduct a full malware scan

Some errors can also appear when due to malware infection. Indeed Norton antivirus real-time scan feature actively protects your device but sometimes malware sneaks into your device. You should regularly scan your device with Norton antivirus. You must run a quick scan every day before going to sleep and a full system scan once in a week. A full system scan will deep clean your PC and remove every malware from the PC. After completing the full system scan, restart your PC and check whether your error gets resolved or not.

Clean out the system junk

System junk like cookies and temporary files can create conflict issues from time to time. Whenever you get into any error, you should remove temporary files and browser junk immediately. Once removing the browser junk, use the Windows disk cleanup tool for removing the system junk. Follow the given steps for removing junk:

1. Close the Norton error wizard
2. Go to the Start button
3. Click on the Search bar and type the command
4. Hold the shift and ctrl keys from the keyboard
5. Press the Enter button
6. Black screen with a blinking cursor (command screen) will appear
7. Type cleanmgr on the screen
8. Press Enter button

The clean manager tool of Windows will start scanning the disk and list down all the items you can delete from your device. You have to wait until the scanning process completes. Once complete, you will get a list of files you can delete from the PC. Check the list and click on all the items you want to delete (don’t forget to click on the temporary files folder). Now press the OK button to delete the files. Restart the computer and open your Norton antivirus to check whether the error 3048 3 appears on my Norton.

If you are getting the error due to missing program files then you can fix this error only by reinstalling Norton antivirus. Uninstall the Norton from your device and then reinstall the plan immediately.