The evolution of telecom services require you to have a telecom billing software that can meet up to the modern-day requirements. Even more important than finding a software solution is to find the right vendor who can understand your exact requirements, create a tailor-made solution and is available even after deployment of the solution.
Not so long ago, OSS and BSS were considered two separate entities with no overlapping of functions between them. While OSS was mainly responsible for network management and service delivery; BSS was tasked with product and revenue management. However, with an increase in the number of telecos’ offerings and subsequent rise in complexity of operations, changes in OSS/BSS model have being made to fulfill the requirements of today. So, if you are looking for an overhaul in your telecom business, you need to look for telecom software solutions that can help you keep up with the demands of the present and the future.
Quintessential Features of BSS/ OSS Software Telecom
- Convergence in billing – Nowadays, customers expect transparency in billing, which is why; they seek itemized bills that have descriptive mention of all the services utilized by them. All services like SMS, call, data, IPTV etc. need to be billed at the end of every billing cycle and sent to customers as a one single invoice. Therefore, your OSS software telecom should have the ability to create detailed convergent billing.
- Effective monetization – Relying on old revenue sources like calls, SMS and data can be a bad idea. Especially in these times of competition where OTT services like Skype, Whatsapp and Netflix are eating into the major revenue streams of the telecom industry. It’s time for you to monetize your new services and partnership with competent telecom software solutions.
- Analytics – Analytics provide a sure-shot way to learn about customers’ behavior. By monitoring your day-to-day operations, an analytics-driven OSS software telecom can unearth patterns, which can be used to envisage strategies for the future. You can create new combination of services as package deals to evoke customer trust.
- Real-time cloud-based telecom software – To bring your plans to the market quickly and efficiently, you need cloud-based real-time software solutions like an Online Charging System (OCS). By charging usage in real-time, you will be able to prevent customers’ from exceeding pre-allocated limits for their subscribed data, SMS or data plans. A cloud-based system also reduces your capital investments on assets. You only pay a monthly subscription to the vendors and get all the benefits of in-house infrastructure. There is a considerable reduction in tax payments and maintenance fees. Moreover, a cloud infrastructure provides you redundancy and keeps your data safe in case of a natural disaster.
The evolution of telecom services require you to have a telecom billing software that can meet up to the modern-day requirements. Even more important than finding a software solution is to find the right vendor who can understand your exact requirements, create a tailor-made solution and is available even after deployment of the solution. Vcallglobal has excelled in creating many past solutions that have been appreciated by clients. We also have a dedicated support line, so that you can reach out to us anytime and discover a solution to any of your queries related to the product.
- Scalability – Your telecom software solutions need to be scalable, so that you can expand your service delivery and billing to meet the increasing requirements.
Conclusion
The evolution of telecom services require you to have a telecom billing software that can meet up to the modern-day requirements. Even more important than finding a software solution is to find the right vendor who can understand your exact requirements, create a tailor-made solution and is available even after deployment of the solution. Vcallglobal has excelled in creating many past solutions that have been appreciated by clients. We also have a dedicated support line, so that you can reach out to us anytime and discover a solution to any of your queries related to the product.
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