Clearing the exam with good numbers allows you progress to the next class with great confidence....
views: 16917 By: Kelly Brown
Earlier this year, many businesses, including contact centres, moved their staff home in a matter of weeks. Without C...
On 14-Sep-2020
The cost of a call is directly related to how long agents spend handling it. For cloud based contact centres such as ...
On 11-Sep-2020
The platform is available globally via AWS and integrates with a variety of CRM and back-end applications to offer a ...
On 09-Sep-2020
The platform is available globally via AWS and integrates with a variety of CRM and back-end applications to offer a ...
On 08-Sep-2020
