Cybersecurity Measures that eCommerce Business Should Adopt

Cybersecurity Measures that eCommerce Business Should Adopt in 2021

Due to the rise of online shopping, e-skimming is becoming popular as a type of malware in which attackers infect checkout pages to steal the personal information and payment details of shoppers.

Nowadays, customers feel comfortable while purchasing online because eCommerce stores allow them to check the wide variety of products and services. Even they don’t hesitate for a single minute while making payments from online payment apps such as Google Pay, Paytm, Freecharge, Amazon Pay, JIO Money, Airtel Money, PayUmoney, MobiKwik. But who can stop hackers?   

In 2021, global eCommerce sales are expected to mushroom at around $4.9tn. Ecommerce security threats are on the rise due to consistent and fast growth in this field. Taking strong actions against cybercrime is essential in 2021. Otherwise, you can experience a loss in your eCommerce business. Before moving to cybersecurity solutions/measures in eCommerce, first, you need to check out the list of most common eCommerce security attacks that you can face as an entrepreneur when you don’t consider security testing services for your platform.   

Most Common eCommerce Security Attacks to Consider:   


Attackers choose the phishing trick to submit the details of payment cards, passwords, and user IDs. Login credentials for eCommerce sites, online banking, and webmail are the main potential targets for attackers. Nation-state spy agencies, hacktivists, and cybercriminals are aware of the latest phishing attacks. According to Zdnet reports, about three billion emails are sent every day by cyber criminals as part of phishing attacks. In this attack, criminals pretend that they come from trusted sources. Still, their actual purpose is to lure individuals by contacting them through emails, text messages, and telephone calls so that they can give their sensitive information with ease.   

Another report shows that Instagram is the new target for phishers. They try to get access to your Instagram account and send a suspicious link via mail or direct messages as a trick, where you give your username and password on a fake login page. After having the details from you, scammers try to extract money from your followers and friends and do many more things illegally.   




Salesforce predictions say 58% of customers may do more online shopping after the COVID-19 pandemic. However, 80% of businesses want to do work online than before. So, have you prepared to face out phishing attack? Are you getting a phishing security test? Well, if you don’t approach any security testing company yet to reduce the risk of phishing attacks from your eCommerce website, you can be the next target for an attacker.   

Brute Force Attacks   

Brute force attacks are password cracking attacks where hackers try to identify your password by using a combination of letters, symbols, and numbers. They also use bots to automate their processes and to guess the password easily. The primary targets for brute force attacks are E-commerce businesses because they have enormous data of customers and include payment processing activity. Where there is money, the hacker will try to steal it.   

Objectives of Brute Force Attacks Involve:   

  • Extracting your credentials to sell them to third parties.   

  • Spread fake content or reacting as users in order to send phishing links.   

  • Gain access to your network resources and theft information such as passcodes and passwords.   

  • Applying redirection to domains or sites which include malicious content.   

Are you familiar with brute force attacks? If no, you need to hire a tester for security testing because he/she can protect your eCommerce business and guide you about strong privacy or two-factor authentication.   

SQL Injections   

Another cyber-attack is SQL injections, in which hackers or attackers will take access to your database and give malicious code to obtain the data from your platform. In this activity, attackers can change the behavior of your eCommerce website or steal your login credentials. Again, they can redirect your customers to a fake site and may earn money from them.   


Due to the rise of online shopping, e-skimming is becoming popular as a type of malware in which attackers infect checkout pages to steal the personal information and payment details of shoppers. If you’re doing an eCommerce business, it’s time to take action against attackers. You can hire security testers and ask them to make your website secure.   

Other Security Threats in ECommerce are:   

  • Bots   

  • Mans in the Middle 

  • Malware  

  • DOS & DDOS Attacks  

  • Spamming

  • Financial Frauds (Credit Card Frauds, Refund Frauds, Fake Return Frauds)  

  • Price Scraping   

  • Ransomware  

  • Trojan Horses  

Best Cybersecurity Measures/Solutions that eCommerce Business Should Adopt in 2021  

Here are some cybersecurity solutions or measures that you can consider for your eCommerce business in 2021.   

Conduct Pen Testing   

Pen Testing or Penetration Testing is a special kind of testing offered by the security testing service provider in India to uncover threats, vulnerabilities, and risks that an attacker can represent in networks, software applications, or your web applications. The security testing company aims to check all possible weaknesses in the software app. After having a detailed understanding of all loopholes, experts conduct a pen test to keep your data and information confidential.  

Types of Pen Testing  

Based on your business requirements, the owner of security testing services can suggest you three types of pen testing like black-box testing, white box testing, and grey box penetration testing.   

Captcha Protection   

CAPTCHA protection is necessary to prevent your eCommerce website/software from harmful viruses and bots. When you get the security testing service from trustworthy partners, they ensure to provide you the effectiveness and accuracy for CAPTCHA by performing robust security analysis on it.   

Firewall Security Testing   

Getting robust security testing service for your system’s firewalls is vital to avoid unwanted internet traffic, worms, and spam links. Firewalls are becoming much more intelligent as Internet Protocol Security (IPsec) VPNs and Secure Socket Layer (SSL) are terminated on them.   

Apart from that their DLP filtering and HTTP proxying capabilities, it is essential to conduct security testing on organizations’ firewalls, mainly if the business is related to eCommerce. With a quality-based security test, you can ensure that your firewall is secure. Even if you’ve any antivirus protection system, you can also have a test for that to confirm that everything is working on the right track.   

Data Backup and Recovery Plan Testing   

As an eCommerce business owner, you may rely on information technology and may exchange a large amount of data among partners, employees, and customers. Keeping the sensitive information completely secure, you need to either spend on the world-class data backup system where the service provider provides testing, or you can ask any security testing company to teach you about HIPPA, DoD, and PCI that are important compliance standards that you need to follow as per government bodies.   

Testing should be prioritized and planned regularly because if any data breach happens on your site, you can experience a massive data loss in your eCommerce business. With a robust recovery and backup plan, you can run your business efficiently and protect yourself from unnecessary spending.  

Data backup is crucial for your eCommerce marketplace if you are unsure about its security. The objective of backup is to create a copy of data that you can restore later even if the data gets deleted, your file gets corrupted, or in the event of software or hardware failure.   

Get a Training   

If you just establish the eCommerce business and don’t know which security measures are essential, you can get help from an experienced security testing company because they have dedicated experts who can protect your company from cyber threats. Also, they can teach you new ways to work in the age of digital transformation.   

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