How to troubleshoot Brother printer, not printing error?

Brother printer, not printing is a common error that is reported by many users. This error can occur due to numerous reasons. But most of the time you can fix this error easily by using a few manual steps. Once you find the exact reason behind the error then you can easily fix it. 

Common reasons behind Brother Printer, not a printing error

1. Your printer driver gets corrupted

2. Cartridge ink gets dried up

3. The printer fuser gets damage

4. Clogged printhead

5. Empty input tray

6. No ink

7. Paper Jamming

8. Pending print jobs

Troubleshooting Brother printer, not printer error

Check for the paper jam

Paper jamming is the most common error in old Brother models. This error mainly appears on DMPs but you can get paper jamming on other printer models also. The printer gets into a paper jam state when a paper tears up and is stuck inside the printer. When the printer gets into a paper jam, open the access door. Take out the cartridge and remove the paper. Reinstall the cartridge and align all the pages on the input tray correctly. Again give a print command from your PC and check whether your error gets resolved or not.

Check the printer driver

If you are getting the Brother Printer is in an Error State on the screen then you must check the printer driver. If the printer driver is outdated then you have to install the update. In case the printer driver files get corrupted then you need to repair the files. Edit the driver files only when you have technical knowledge. If not, uninstall the printer driver from your device. Remove all the Brother printer driver-related files. Open the internet browser and reinstall the driver on your device. Now open a document and give the print command. If your Brother printer is showing the same error message then you should contact the Brother technical team for help.

Refill the ink cartridge

Your printer will give you printing errors when your cartridge is empty. Check the ink level on your printer. If the cartridge is empty then replace it instantly. Purchase an original Brother printer cartridge and install it. In case the cartridge seems costly then you can go for cartridge refill. You have to purchase good quality ink for the printer. Now cover your nose and mouth and take out the cartridge. Open the ink drum and refill the ink. Close the lid of ink drums tightly and then shake it well. Install the cartridge and take a printout from your Brother printer.

Clogged printhead

When you don't take printouts from your Brother printer for a long time, the printhead gets clogged with the ink. You can clean the printhead of the Brother printer either manually or by using the utility tool. You can follow the given steps to use the utility tool:

1. Go to the Brother printer touchscreen

2. Press the MENU key on the panel

3. Press the arrow key and choose the Ink key

4. Hit the OK button

5. Now again press the arrow key and choose the Cleaning

6. Hit the OK button

Click on the arrow keys and choose the color and hit the OK button. You have to use the utility tools 2-3 times to clean the printhead carefully. Now turn off your printer and wait for a minute and restart it. Give a print command and check for the error.

Pending print jobs

Not printing errors can occur when you have lots of pending jobs. If you have pending jobs then cancel them. You can cancel the pending jobs by following the given steps:

1. Click on the start button

2. Go running and type control panel

3. On the control panel, go to printers

Now right-click on the printer icon and then tap on the cancel button. Hit the Cancel All Documents and hit the confirm button. After canceling all the pending jobs, restart your computer and check for errors.