A provisioning management system aids in overseeing the most vital facets of networks in terms of equipping and maintaining their services for their new or existing customer base.
A provisioning management system aids in overseeing the most vital facets of networks in terms of equipping and maintaining their services for their new or existing customer base. Provisioning is used for business-wide configuration, management, and utilization of various information technology resources in a network system. These resources are highly needed to manage and decrease any customer churn while increasing revenue.
The provisioning system is used to monitor the customer’s access and privacy while keeping their data secured. The provisioning process was previously maintained with the use of a management system but the maintenance was manual. The manual provisioning management system would take a longer time to process workflows while causing many errors in the system.
Provisioning is mostly used in the telecommunication industry. It aims to fix the biggest problem in the telecom industry which is the human error when it comes to systemic workflows. Having manual provisioning opens up various errors across many stages in the pipeline. The errors will be evident in customer service and the maintenance department.
Businesses must take steps in installing an improved and upgraded provisioning management system. In this way, errors are reduced and streamlines the entire workflow. This will help businesses to reduce costs and improve the efficacy of the system.
Manual Provisioning
Manual provisioning often works on a spreadsheet. However, provisioning with the use of a spreadsheet will not be able to keep the business updated with an incoming innovation and would be left out in the industry.
Benefits of An Automated Provisioning
Software companies like ETI offer an automated provisioning management system. In contrast to manual provisioning, the automated version reduces the complexity of the network’s IT functionalities while integrating the whole provisioning process. The integration includes system configuration. Every step in the workflow is automatically done. New services can easily be deployed while there is a faster way to attach and detach devices from the network.
Here are the benefits of opting for an automated provisioning process:
- Reduce Error
An automated system can easily repeat actions embedded into its system. It eliminated configuration errors in the entire process.
- Saves Time
An automated system reduces time operations for the administrators and network personnel. The time spent on working with IP configurations tasks are freed giving them time to focus their attention on other high-value roles.
- Full Integration
Having an automated provisioning would mean the workflows and processes are integrated in one system. Network administrators can easily define, deploy, or obtain data in one control platform.
- Performance Optimization
An automated system can reduce the network outages or any type of service degradation.
- Improved Productivity
The completion of a whole configuration and allocation processes can be done with a single network technician. Since all the data and functionalities are integrated In one network, it will be easier to see history and current changes. This means that there is no extensive need for technicalities.
- Better Compliance
Due to the auditing and tracking provided by an automated system, IT governance and industry regulations can be easily complied.
- Faster Service
The automation of the workflows will accelerate service rollouts with a faster time when marketing value-added service offerings. This is a result brought by team members productivity and a streamlined network process.
- Reduce Costs
There will be a substantial lower operating cost caused by lesser errors, and productivity gains.
- Efficient Operations
The business operations are more efficient with a profitable growth with the service providers. There will be less service interruption which means lesser revenue loss. There is also rapid installation of new services.
Every telecommunication company is moving to a more automated setting with their networks. A provisioning management system is one way to automate a network. With automation, there is more accuracy in handling and monitoring data in a network. Every action and conversation facing the customer would be easily resolved since their history or current services are available within one platform.
Company leaders who are hesitating with automation have not tried it before, hence the apprehension. Nonetheless, as more businesses move toward automation, it is important to take this step forward.
The complexity of networks continues to increase every day. This complexity needs sophisticated systems and careful deliberation to be able to deliver the best performances that every business needs. Manual provisioning will only become more problematic and will have a harder time catching up with the automated systems. It is best to modernize the infrastructure which will usher growth, adaptability, and innovation to the company.
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