Gensys Infocare is committed to delivering complete customer satisfaction to its clients.
Gensys Infocare provides industry-specific outsourcing solutions to leading organizations operating from diverse geographical locations. Our services designed to meet the specific business needs of our individual clients. Gensys Infocare is committed to delivering complete customer satisfaction to its clients. We operate 24×7 and are available to assist you with your business requirements according to your time zone. We offer unique and unparalleled BPO and call center predictive dialer in zirakpur to our Indian and foreign clients. Our extensive range of customer care services aimed at providing a one-stop-destination to our clients where they can find solutions for all their customer support requirements. We hire the best and the brightest agents to work on our clients’ projects and provide them with extensive training to prepare them for the job ahead. We believe being a trusted partner for our clients and at the same time a learning place for our employees
Robust All-In-One Contact Center Solutions
- 4P Dialer solutions: Predictive, Preview, Power, Progressive
- Multi-channel Contact Center Solutions
- Inbound, Outbound, Omni-channel Communications
- CRM and CTI integration
- IVR (Interactive Voice Response) along with TTS
- Automatic Speech Recognition (ASR) for IVR calls
- TCPA Compliance and Reliable Security
- Real-time Agent and System monitoring
- Call scheduling, AMD, VMD, Call monitoring
- Enterprise VNC compatibility with enhanced security
- Scorecard Builder QA
- 3-Way Transfer
VISIT US:- https://gensysinfocare.com/
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